Merchant of record
Purchases on Adamlead are processed by Dodo Payments, which acts as the merchant of record. Dodo Payments handles billing, tax, and payment support on our behalf.
Subscriptions and cancellation
You can cancel your subscription at any time from the customer billing portal (Settings → Manage billing). When you cancel:
- Your plan remains active until the end of the current billing period.
- You are not charged again.
- Your account moves to the Free plan when the period ends.
Refunds
Because plans provide immediate access to data and monthly credits, fees are generally non-refundable once a billing period has begun. We may, at our discretion, issue a refund in cases such as:
- A duplicate or accidental charge.
- A technical issue that prevented you from using the service and that we could not resolve.
- Where required by applicable consumer protection law.
How to request a refund
Contact us at support@adamlead.com within 14 days of the charge, including your account email and the reason for the request. Approved refunds are processed by Dodo Payments back to your original payment method.
Chargebacks
If you believe a charge is incorrect, please contact us first — we can usually resolve billing issues faster than a chargeback. Accounts with an open payment dispute may be suspended pending resolution.
Contact
Billing questions: support@adamlead.com.